What does "continual improvement" mean in the context of DNV accreditation?

In the context of DNV accreditation, "continual improvement" refers to the ongoing effort to enhance processes or products systematically over time. This concept is integral to the principles of quality management and is supported by methodologies such as Plan-Do-Check-Act (PDCA). Continual improvement is about creating a culture where organizations regularly seek ways to boost their performance, quality, and efficiency, adapting based on feedback, data analysis, and lessons learned.

By focusing on continual improvement, organizations can ensure that they remain competitive and responsive to both internal and external changes, thereby fostering innovation and enhancing customer satisfaction. This approach is characterized by incremental changes rather than one-off, significant changes, and it emphasizes the importance of involving all levels of the organization in identifying and implementing improvements.

The other choices do not fully encapsulate the essence of continual improvement. Adjusting strategies without formal processes lacks a structured approach to enhancement. Eliminating waste is a component of efficiency but does not encompass the broader scope of continual improvement, which includes enhancing quality and effectiveness. Occasional upgrades based on audits suggest a reactive approach, which contrasts with the proactive and ongoing nature of continual improvement.